Terms & Conditions.

Last updated: January 2025

These Terms and Conditions ("Terms") govern your use of the Sync Sonic website (syncsonic.store) and any purchases or services obtained through it. By accessing our website or placing an order, you confirm that you accept these Terms in full. If you do not agree with any part of these Terms, you must not use our website.

1. About Us

Sync Sonic is a dedicated e-commerce retailer of premium car audio, security, and accessories operating nationwide at syncsonic.store. References to "we", "us", or "our" refer to Sync Sonic.

2. Account Responsibilities

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately if you suspect any unauthorised use of your account. We reserve the right to suspend or terminate accounts that we reasonably believe are being used in violation of these Terms.

3. Products and Descriptions

We make every effort to ensure that product descriptions, images, specifications, and pricing on our website are accurate and up to date. However, we source information from multiple manufacturers and suppliers, and minor discrepancies may occasionally occur. Product photographs are intended to be representative; actual product appearance may vary slightly from the images shown. If you receive a product that differs materially from its description, please contact us and we will arrange a return or exchange.

4. Pricing and Payment

All prices listed on our website are in British Pounds Sterling (GBP) and include Value Added Tax (VAT) at the current UK rate unless otherwise stated. We reserve the right to change prices at any time without prior notice, but changes will not affect orders that have already been confirmed. In the rare event that a product is listed at an incorrect price due to a technical error, we will notify you before processing the order and give you the option to proceed at the correct price or cancel. Payment is accepted via Stripe (credit and debit cards), Google Pay, and bank transfer.

5. Technical Support

We provide complimentary technical support and advice for products purchased from our store. While we strive to provide accurate information, our advice is provided for guidance purposes only. We are an online-only retailer and do not provide physical installation services. We strongly recommend that all products be installed by a competent and qualified auto electrician. We accept no liability for any damage caused to your vehicle or the product as a result of incorrect DIY installation.

6. Intellectual Property

All content on this website — including text, images, logos, graphics, and software — is the property of Sync Sonic or its licensors and is protected by UK and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or republish any content from this website without our prior written consent.

7. Limitation of Liability

To the maximum extent permitted by law, Sync Sonic shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability for any claim related to a product or service shall not exceed the price you paid for that specific product or service. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by English law.

8. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales. We encourage customers to contact us directly at info@syncsonic.store before pursuing formal legal action, as we are committed to resolving issues fairly and promptly.

9. Modifications

We may update these Terms from time to time. The most current version will always be available on this page. Continued use of our website after changes have been posted constitutes your acceptance of the revised Terms.